Thursday – February 15th, 2018

01:00 pm
Prof. Dr. Nancy Wünderlich, Prof. Dr. Daniel Beverungen, Prof. Dr. Dennis Kundisch, Paderborn University, Germany

02:00 pm
Round Table Session 1
Table 1 „Digital Service Innovation“
Table 2 „Smart Service Systems“
Table 3 „Data-Driven Service / AI“

04:00 pm
Coffee Break
04:15 pm
Flashlights from Round Table Session 1

04:45 pm
Key Note from Industry
Speaker: Dr.-Ing. Sebastian Verhoeven, STOK
Europe/Arvato Healthcare

05:30 pm
Departure to Hotel

06:30 pm

07:30 pm
Conference Dinner „Kupferkessel“

Friday – February 16th, 2018

08:30 am
Departure from Hotel to University

09:00 am
Round Table Session 2
Table 4 „Smart Service Systems in B2B Markets“
Table 5 „Smart Service Systems in B2C Markets“

10:45 am
Flashlights from Round Table Session 2 

11:30 am

01:00 pm
Funding Options and Next Steps

02:30 pm
Coffee Break

02:45 pm
Open Discussion

04:00 pm
Conference Closing

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